How Paddle Surf La Rijana Digitalized Its Paddle Rental with Pulso

The Challenge for Paddle Surf La Rijana

Before implementing Pulso, reservations and inventory management were handled manually, leading to errors, wasted time, and difficulties in providing a smooth customer experience. Additionally, the lack of digitalization made it harder to manage payments, monitor the condition of rented equipment, and organize daily operations. This limited their growth potential and caused unnecessary stress in their workflow.

The Solution: Digitalization with Pulso

With our software, Paddle Surf La Rijana has achieved:

• Automated online reservations, allowing customers to choose their board and schedule without prior contact. Now, bookings are managed instantly, reducing response times and improving customer satisfaction.


• Real-time inventory control, preventing overbookings or lost equipment. This optimization ensures boards and accessories are always available when needed.


• Simplified payments and deposits, offering secure digital payment options. By integrating multiple payment methods, customers can pay conveniently and securely, reducing cash handling issues.


• Digital rental contracts, eliminating paperwork and streamlining the rental process. Every transaction is now recorded digitally, ensuring transparency and security for both the business and customers.


• Optimized scheduling and shifts, helping Paddle Surf La Rijana better manage capacity and avoid conflicts in equipment allocation.


• Access to real-time reports and data analysis, allowing them to make data-driven decisions and continuously improve their service.

The Results

Thanks to digitalization with Pulso, Paddle Surf La Rijana has:

• Reduced administrative errors by automating key processes.


• Improved the customer experience, providing a more convenient and efficient booking system.


• Optimized their working time, enabling the team to focus on customer service and business growth.


• Increased profitability by better managing resources and maximizing inventory usage.

Now, Paddle Surf La Rijana is more prepared than ever to keep growing and delivering top-quality service to its customers.

If you run a rental business and want to make the leap to digitalization, discover how Pulso can help you.