Terms and Conditions of Pulso

Last updated: 6 May 2026

These terms govern the use of the Pulso service, made available by Pacific Board S.L., a company incorporated under the laws of Spain, with registered office at Carrer del Doctor Fleming 55, 2-2, 08860 Castelldefels, Barcelona, CIF B16674541, and registered with the Mercantile Registry of Barcelona under Tomo 47929, Folio 16, Hoja 566629, Inscripción 1 (referred to throughout this document as "Pulso").

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1. Definitions

For the purposes of these Terms and Conditions, the following capitalized terms — used in the singular or the plural — carry the meanings set out below.

Account — the user account through which the Customer accesses the Platform and uses the Services.

Login Credentials — the email address and password used by the Customer to authenticate access to the Account

Additional Features — optional extensions to the standard functionality of the Services, as identified in a Quotation. These may consist of (i) features Pulso offers as standard add-ons, (ii) features developed specifically for the Customer (referred to in Article 6 as Custom Features), or (iii) extra services such as web design, for instance.

Agreement — the contractual relationship between Pulso and the Customer governing the provision of the Services. The Agreement is composed of these Terms and Conditions, their appendices, any accepted Quotations, and — where applicable — a Custom Terms Proposal.

Custom Terms Proposal — a written proposal (with any appendices), signed by both Parties, which may incorporate a Quotation. It constitutes one of the means by which the Parties may enter into the Agreement, and these Terms and Conditions form an integral part of it.

Customer — any legal entity, or any natural person acting in a professional or business capacity, that enters into the Agreement with Pulso.

Customer Data — any data that the Customer processes through the Services.

Intellectual Property Rights — all intellectual property rights and related rights, including but not limited to copyrights, database rights, domain name rights, trademark rights, brand rights, model rights, neighboring rights, patent rights and rights to know-how.

Materials — any content made available by either Party in connection with the Agreement, including websites, logos, documents, images, text, audio, video, and the like.

Party / Parties — Pulso or the Customer individually, or both jointly.

Platform — the rental management software made available by Pulso through the Website and mobile applications, the functionality of which depends on the Service Plan and any Additional Features in effect.

Quotation — any offer made by Pulso for paid Services (or trials thereof), whether presented through the Website (including during sign-up), as part of a Custom Terms Proposal, or in any other written form. A Quotation specifies the applicable Services, Service Plan, and any Additional Features, and incorporates these Terms and Conditions.

Service Plan — the subscription tier under which the Services are provided. Different Service Plans unlock different features and may carry different pricing.

Trial Service Plan — a time-limited plan that allows the Customer to access the Services free of charge for evaluation purposes

Services — everything Pulso provides to the Customer under the Agreement: access to the Platform and the Pulso API, Additional Features, and the development of Custom Features. The exact scope depends on the Service Plan and any Additional Features in effect.

Terms and Conditions — this document and its appendices.

Website — https://pulsorent.com

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2. Agreement and Customer responsibilities

2.1. The Agreement comes into effect when one of the following occurs:

• a. the Customer completes the registration form on the Platform and verifies the Account by means of a verification code or link sent by Pulso to the email address provided;
• b. the Customer expressly accepts these Terms and Conditions within the Platform — by ticking a designated checkbox, clicking a confirmation button, or any other equivalent affirmative action made available by Pulso for that purpose; or
• c. the Parties sign a Custom Terms Proposal under which Pulso undertakes to provide Account access to the Customer.

2.2. Once the Agreement is in effect, Pulso will use commercially reasonable efforts to provide the Customer with access to the Services as soon as practicable, and will perform the Agreement with the care and skill that may reasonably be expected of a professional service provider. Access continues for the duration of the Agreement.

2.3. Each Account is secured by Login Credentials, which the Customer is responsible for safeguarding and keeping strictly confidential. Pulso is entitled to treat any action taken through an authenticated Account as having been performed by, or with the authorization of, the Customer. The Customer must notify Pulso without delay of any suspected unauthorized access to or misuse of its Account.

2.4. The configuration and setup of the Services — including but not limited to creating products, defining pricing rules, configuring availability, setting up tax rates, and adapting the Platform to the Customer's operational workflow — is the sole responsibility of the Customer. Pulso may, where the Parties have expressly agreed, assist with configuration as part of an onboarding, or implementation, in which case the scope and any applicable fees will be set out in a Quotation or Custom Terms Proposal.

2.5. The Services are designed to integrate with third-party systems used by the Customer, including the Customer's own website (for example, through their CMS or other website provider). Implementation and ongoing maintenance of any such integration is the sole responsibility of the Customer, unless the Parties have expressly agreed otherwise in writing. Where Pulso agrees to carry out or assist with an integration on the Customer's behalf, this will be treated as a separate service for which an additional fee may be charged, as set out in the relevant Quotation or Custom Terms Proposal.

2.6. Pulso bears no responsibility for malfunctions, data loss, downtime, missed bookings, or any other issue arising from (i) incorrect, incomplete, or outdated configuration of the Services by the Customer, or (ii) incorrect, incomplete, or outdated integration with the Customer's website or any third-party product or service. Pulso is likewise not responsible for the performance, availability, or behaviour of any third-party product or service with which the Services are integrated.

2.7. Pulso may unilaterally amend these Terms and Conditions where the change is not material, or where the change is required by mandatory law. Other amendments will be communicated to the Customer in writing at least thirty (30) days before they take effect. A Customer who does not wish to accept an amendment may terminate the Agreement before the amendment's effective date. Continued use of the Services beyond that date constitutes acceptance of the amended Terms and Conditions.

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3. Order of precedence

3.1. If any inconsistency arises between the documents that together form the Agreement, the following hierarchy applies, in descending order:

• a. any subsequent written agreement between the Parties;
• b. an accepted Quotation;
• c. a Custom Terms Proposal, if any;
• d. Appendix 1 (Data Processing Agreement);
• e. these Terms and Conditions.

3.2. Notwithstanding Article 3.1, Appendix 1 (Data Processing Agreement) prevails over any other part of the Agreement in respect of the Processing of personal data on the Customer's behalf, unless expressly amended by a subsequent written agreement, signed by both Parties, that specifically references and amends Appendix 1.

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4. Service Plans, term, and renewal

4.1. The Services available to the Customer at any given time are determined by the Service Plan in effect. If no Service Plan applies — whether because none has yet been agreed, or because a previous one has expired or been terminated — the Customer's access to the Services will be restricted, although Account access will generally remain available.

4.2. Where a Quotation specifies that a Service Plan applies for a fixed period (the "Initial Period"), that Service Plan will automatically renew at the end of the Initial Period for successive periods of equal length (each a "Renewal Period"), unless the Customer gives Pulso notice of non-renewal:

• a. at least seven (7) days before the renewal date, where the Service Plan has a duration of one (1) month or less; or
• b. at least thirty (30) days before the renewal date, where the Service Plan has a longer duration.

4.3. The pricing and conditions of the Initial Period continue to apply during any Renewal Period, except where Pulso has notified the Customer in writing of changes to those conditions or of a price increase, in accordance with Articles 11.3 and 2.7.

4.4. At or after the formation of the Agreement, the Customer may be offered access to a Trial Service Plan at no cost. Trial access may be requested through the Website or offered as part of a Quotation, including during Account registration, and takes effect immediately after the Account creation.

4.5. The Trial Service Plan ends on the earlier of:

• a. the end date specified in the Quotation; or
• b. the date on which the Parties enter into a paid Service Plan.

4.6. When a Trial Service Plan ends, the Customer's access to the Services will be suspended until a paid Service Plan is purchased. Pulso may, at its sole discretion, extend the duration of a Trial Service Plan. The Customer's Account will remain accessible during the suspension period, but most features of the Services will be unavailable until a paid Service Plan is in effect.

4.7. As part of any Service Plan, Pulso provides support to the Customer by email at [email protected]. Pulso will use reasonable endeavours to respond promptly, but does not commit to a fixed response or resolution time, as these depend on the nature and complexity of the request.

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5. Term, suspension, and termination

5.1. The Agreement is concluded for an indefinite period.

5.2. Subject to Article 5.7, the Customer may terminate the Agreement at any time by giving a written notice to Pulso.

5.3. Pulso may terminate the Agreement at any time, subject to a notice period of six (6) months.

5.4. Pulso may suspend or terminate the Agreement, without prejudice to its other rights and remedies, where the Customer is in breach of the Agreement and either (i) the breach cannot be remedied, or (ii) the breach can be remedied but the Customer has failed to do so within thirty (30) calendar days of receiving written notice from Pulso.

5.5. Pulso may suspend or terminate the Agreement immediately, with no notice of default required, if the Customer becomes insolvent, applies for or is granted a moratorium on payments, ceases its business activities, or enters into liquidation.

5.6. Suspension does not prejudice any of Pulso's rights or claims under the Agreement or applicable law.

5.7. On termination, all amounts owed by the Customer to Pulso become immediately due and payable, regardless of the cause of termination. The Customer is not entitled to any refund except where Pulso has terminated under Article 5.3, in which case Pulso will refund the unused portion of the Service Plan on a pro rata basis.

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6. Additional Features and Custom Features

6.1. Unless the Parties have expressly agreed otherwise in writing through a Quotation or Custom Terms Proposal, the Services are provided as they exist at any given time, and Pulso is under no obligation to develop, build, configure, or otherwise implement any Additional Features, Custom Features, integrations, or other functionality for the Customer. Any such work will only be undertaken by Pulso pursuant to an accepted Quotation in accordance with this Article 6.

6.2. Pulso may, on request from the Customer or on its own initiative, provide a Quotation for Additional Features. Pulso is under no obligation to act on such requests.

6.3. Where the Customer accepts a Quotation for Additional Features that are not developed specifically for the Customer, access will be granted upon written confirmation by Pulso (which may be automated).

6.4. Additional Features developed specifically for the Customer ("Custom Features") will be made available once Pulso considers them, in its professional judgment, fit for use and meeting the agreed requirements. Pulso will aim to do so by the date set out in the Quotation but does not guarantee that date.

6.5. Custom Features are provided on an "as-is" and "as-available" basis. The Customer will indemnify Pulso and hold it harmless against any third-party claim arising from the Customer's use of, or reliance on, Custom Features.

6.6. The Customer acknowledges and agrees that any Additional Features or Custom Features developed by Pulso — whether on its own initiative, on the Customer's request, or on the request of any other customer — may, at Pulso's sole discretion, be incorporated into the standard Services and made available to other customers of Pulso, including competitors of the Customer. The Customer acquires no exclusivity over any Additional Features or Custom Features, and no right to prevent or restrict their use by Pulso or by any third party, even where the Customer has paid for their development.

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7. Additional Work

7.1. The Customer may, at any time, ask Pulso to carry out work that falls outside the scope of the Agreement ("Additional Work"). Pulso is not required to accept such requests. Where Pulso is willing to proceed, it will provide the Customer with an estimate of the associated cost and will only begin the work after the Customer has approved that estimate.

7.2. Pulso may, however, perform Additional Work without prior approval where it can demonstrate that the work is reasonably necessary to provide the Services, or where the necessity follows reasonably from instructions given by the Customer. Such Additional Work will be invoiced on a time-and-materials basis at Pulso's then-current hourly rates.

7.3. A refusal by Pulso to perform requested Additional Work does not entitle the Customer to terminate or dissolve the Agreement or any Service Plan.

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8. Customer Data

8.1. Customer Data belongs to the Customer. Nothing in the Agreement transfers ownership of Customer Data to Pulso, and Pulso will not assert any title, interest, or proprietary right over it at any time.

8.2. To enable Pulso to provide the Services, the Customer grants Pulso a limited right to access, store, process, transmit, and otherwise handle Customer Data for the duration of the Agreement. This right is non-transferable; however, Pulso may extend it to any sub-processor or service provider it engages, but only to the extent strictly necessary for the performance of the Services and subject to equivalent confidentiality and data protection obligations. Where Customer Data constitutes personal data processed by Pulso on behalf of the Customer, it is treated as End-User Booking Data for the purposes of Appendix 1 (Data Processing Agreement).

8.3. Pulso also receives a perpetual, irrevocable, royalty-free licence to use insights, analyses, statistics, and reports derived from Customer Data, provided that such derived material is either anonymised — such that the data subject is no longer identifiable, within the meaning of Recital 26 GDPR — or aggregated in a way that prevents re-identification, and that all applicable data protection law — including the GDPR — is complied with. This licence allows Pulso to use such material for internal purposes such as service improvement, benchmarking, and product development.

8.4. Pulso will take reasonable measures to protect Customer Data against misuse, abuse, and unauthorized access.

8.5. The Customer warrants that any Customer Data submitted to the Services has been collected and is processed lawfully, and that providing it to Pulso for processing under the Agreement does not breach any applicable law. The Customer must not enter payment card data (including credit or debit card numbers) in any way in the Platform; such data may only be handled through a payment integration that is expressly designated for that purpose and is PCI-compliant. The Customer must not upload, attach, or otherwise store images, scans, or photographs of identity documents (including national identity cards, passports, residence permits, or driving licences) of its end clients in the Platform; where the Customer needs to record identity-verification data, only the corresponding document number may be entered, in the field designated for that purpose.

8.6. On termination of the Agreement, Pulso will delete or destroy Customer Data on the terms set out in Article 12 of Appendix 1 (Data Processing Agreement), which provides for a 30-day export grace period followed by deletion from active production systems. Responsibility for retaining backups of any Customer Data the Customer wishes to keep beyond termination lies with the Customer.

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9. Intellectual Property Rights

9.1. Pulso (or, where applicable, its licensors) is and remains the exclusive owner of all Intellectual Property Rights in and to the Platform, the Services, the Additional Features, the Custom Features, and any Materials that Pulso makes available under the Agreement. Nothing in the Agreement should be read as transferring ownership of any such rights to the Customer; the Customer's entitlements are limited to the usage rights granted in this Article 9 and elsewhere in the Agreement.

9.2. Pulso grants the Customer, for the duration of the Agreement and solely for the purpose of using the Services as intended, a personal, revocable, non-exclusive, non-transferable, and non-sublicensable right of use over the Platform, the Additional Features, and any Materials made available by Pulso. This right ends automatically on termination of the Agreement.

9.3. Except where mandatory law expressly permits otherwise, the Customer must not (and must not permit any third party to): (i) modify, adapt, translate, or create derivative works of the Platform or any Pulso Materials; (ii) attempt to access, reconstruct, or derive the source code of the Platform, whether by reverse engineering, decompilation, disassembly, or any other technique; or (iii) request or expect to be provided with such source code.

9.4. The Platform and Pulso's Materials may incorporate technical protection measures, including access controls, watermarking, and integrity checks. The Customer must not interfere with, disable, circumvent, or remove any such measure, nor authorize or assist any third party in doing so.

9.5. Any notice, label, or marking on Pulso's Materials that identifies a right of intellectual property, indicates confidentiality, or attributes authorship must be left intact. The Customer must not remove, conceal, or alter any such notice, whether on copies of the Materials in its possession or on derivative outputs generated through the Services.

9.6. The Customer permits Pulso to identify the Customer publicly as a Pulso customer, including by reproducing the Customer's name and logo on the Website, in marketing materials, and in press communications.

9.7. Any feedback, suggestion, idea, or proposal that the Customer provides to Pulso regarding the Services becomes the property of Pulso. Pulso may use such input for any purpose — including incorporating it into the Services — with no obligation to compensate or credit the Customer.

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10. Acceptable use

10.1. The Customer must not use the Services in any way that breaches these Terms and Conditions or any applicable law, nor in any way that could cause harm or undue burden to Pulso or to any third party.

10.2. Pulso acts as an intermediary in respect of content stored on the Platform by Customers. Pulso does not pre-screen, moderate, or actively monitor such content, and is not responsible for it. The Customer acknowledges and accepts this.

10.3. Without limiting Article 10.1, the Customer must not use the Platform to:

• a. carry out, facilitate, or conceal any activity that is unlawful under Spanish law or under any other law applicable to the Customer or to the persons affected by such activity;
• b. handle payment card data of any kind — including credit card numbers, debit card numbers, CVV codes, or equivalent information — outside of a payment integration that Pulso has expressly designated for that purpose and that is PCI-compliant;
• c. publish, transmit, or store content that is defamatory, harassing, deceptive, obscene, threatening, or that a reasonable person would find offensive, regardless of whether it targets a specific individual or group;
• d. infringe the intellectual property rights, privacy rights, or any other legally protected interest of a third party, whether by reproducing, distributing, or making available protected content without authorization;
• e. upload, host, or transmit malicious code of any nature — including viruses, worms, ransomware, spyware, or any other software designed to disrupt, damage, or gain unauthorized access to a system;
• f. degrade, overload, probe, scan, or otherwise interfere with the operation, integrity, or security of the Platform, of Pulso's infrastructure, or of any system or network operated by another user or by a third party.

10.4. Where Pulso reasonably believes that the Customer has breached this Article 10 or any applicable law — whether on its own assessment or following a complaint — Pulso may take such action as it considers proportionate, including suspending Account access or terminating the Agreement.

10.5. Where Pulso considers that its systems, its network, or the availability of the Services to other customers is at risk — for example due to excessive data transfer, leaked personal data, or malware activity — Pulso may take any measure it reasonably considers necessary to mitigate that risk, including suspending the Services or terminating the Agreement.

10.6. Pulso may report acts that may constitute criminal offences to the competent authorities, and may share with those authorities any relevant Materials and information about the Customer or any third parties involved.

10.7. The Customer must comply with any reasonable instructions issued by Pulso concerning use of the Services.

10.8. The Customer will compensate Pulso for any loss or damage Pulso suffers as a result of the Customer's breach of this Article 10, and will indemnify and hold Pulso harmless against any third-party claim arising from such breach.

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11. Pricing and payments

11.1. All prices and fees quoted by Pulso are exclusive of VAT and any other applicable taxes or government charges, unless expressly stated otherwise.

11.2. If a price has been calculated on the basis of information provided by the Customer that turns out to be inaccurate, Pulso may adjust the price accordingly, even after the Agreement has been concluded.

11.3. Pulso may revise its prices and fees. Pulso will give the Customer at least two (2) months' prior notice of any such revision. Continued use of the Services after the effective date of the revision constitutes acceptance of the new pricing.

11.4. Where applicable, use of the Platform is subject to a recurring subscription fee — billed monthly or annually depending on the Service Plan and any Additional Features in effect, as set out in the Quotation.

11.5. Additional Features and implementation work may be subject to one-off fees in addition to any recurring subscription, as specified in the relevant Quotation.

11.6. Pulso may issue invoices electronically. Invoices are payable in advance and must be settled within seven (7) days of the invoice date.

11.7. All sums owed by the Customer become immediately due and payable upon the Customer's insolvency, application for a moratorium on payments, attachment of its assets, or liquidation.

11.8. Where the Customer fails to pay an invoice by its due date, the Customer becomes liable — without further notice of default — for statutory commercial interest on the unpaid amount, as well as for any extrajudicial collection costs, including legal fees and the fees of any bailiff or recovery agent. Pulso may, in such circumstances, suspend performance of the Agreement until all overdue amounts (including interest and costs) have been paid in full.

11.9. The Customer is not entitled to set off any amounts due to Pulso against any claim it may have against Pulso, on any basis whatsoever.

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12. Personal data and GDPR

12.1. The Parties acknowledge that the performance of the Agreement involves the processing of personal data, and that each Party is responsible for complying with its respective obligations under Regulation (EU) 2016/679 (the General Data Protection Regulation, or "GDPR") and any other applicable data protection legislation.

12.2. Where Pulso processes personal data on behalf of the Customer in the course of providing the Services, the Customer acts as data controller and Pulso acts as data processor within the meaning of the GDPR. The terms governing such processing — including the subject matter, duration, nature and purpose of the processing, the categories of personal data and data subjects involved, the rights and obligations of each Party, the security measures in place, the use of sub-processors, and the conditions for international transfers of personal data — are set out in Appendix 1 (Data Processing Agreement), which forms an integral and inseparable part of these Terms and Conditions. No separate signature is required: by accepting these Terms and Conditions, the Customer accepts Appendix 1.

12.3. Independently of the processing referred to in Article 12.2, Pulso acts as data controller in respect of personal data it processes for its own purposes — including, but not limited to, account administration, authentication, billing and invoicing, customer support, service improvement, product analytics, security monitoring, and marketing communications where lawfully permitted. Pulso processes such data in accordance with its Privacy Policy, available on the Website, which describes the categories of personal data processed, the legal bases for processing, retention periods, and the rights of data subjects under the GDPR.

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13. Availability and maintenance

13.1. Pulso will use reasonable endeavours to keep the Services continuously available, but does not warrant uninterrupted availability.

13.2. Maintenance may temporarily affect availability. Where Pulso is able to anticipate such interruptions, it will try to schedule them outside peak hours. Pulso will normally give at least two (2) days' prior notice — by email or through the Platform — of planned maintenance. Emergency maintenance may be carried out at any time without prior notice.

13.3. After an update or upgrade has been deployed, the Customer cannot continue to use any earlier version of the Platform. The Customer has no right or claim to any update or upgrade that has been announced but not yet released.

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14. Confidentiality

14.1. Each Party will treat as confidential (i) the existence, content, and nature of the Agreement and of the relationship between the Parties, and (ii) any information disclosed by the other Party — before, during, or after the Agreement — that is marked as confidential or that the receiving Party knows, or ought reasonably to understand, to be confidential. Each Party will impose equivalent obligations on its employees and on any third party it engages in connection with the Agreement.

14.2. The obligations in Article 14.1 do not apply to information which:

• a. is or becomes publicly available, otherwise than as a result of a breach of the Agreement by the receiving Party;
• b. was already lawfully in the receiving Party's possession before disclosure by the disclosing Party;
• c. is lawfully obtained by the receiving Party from a third party that is not bound by an obligation of confidence; or
• d. is independently developed by the receiving Party without use of the disclosing Party's confidential information.

14.3. Where a receiving Party is legally required to disclose confidential information, it will give the disclosing Party prompt written notice — to the extent legally permitted — so that the disclosing Party may seek a protective order or other appropriate remedy, or waive compliance with this Article 14.

14.4. On the expiry or termination of the Agreement, each receiving Party will, at the disclosing Party's option, return or destroy all material containing confidential information of the disclosing Party. The obligations in this Article 14 survive termination of the Agreement.

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15. Liability

15.1. Pulso's total liability under the Agreement — whether for breach of contract, tort, or any other cause — is capped at the amount (excluding VAT) the Customer has paid Pulso in the two (2) months immediately preceding the event giving rise to the liability.

15.2. Pulso is liable only for direct damages caused by an attributable failure to perform the Agreement. Liability for indirect damages is excluded. Indirect damages include, for the purposes of the Agreement, lost profits, lost savings, loss of data, loss of goodwill or reputation, and damages arising from business interruption.

15.3. No claim against Pulso for failure to perform the Agreement may be brought unless the Customer has first served Pulso with a written notice describing the alleged failure in sufficient detail to allow Pulso to identify, investigate, and address it, and has then allowed Pulso a reasonable period — proportionate to the nature and complexity of the issue — to cure the alleged failure. Pulso's liability arises only if, after that period has elapsed, Pulso has still not remedied the failure. A notice that is vague, incomplete, or that does not afford Pulso a meaningful opportunity to respond will not trigger liability under this Article 15.

15.4. Any claim for damages must be notified to Pulso in writing within thirty (30) days of the Customer becoming aware of the damage; failing such notification, the claim lapses.

15.5. The Customer expressly accepts that Services provided under a Trial Service Plan, or while no Service Plan is in effect, are provided on an "as-is" and "as-available" basis, and that Pulso has no liability whatsoever in respect of such Services, save where the damage results from intentional misconduct or gross negligence on the part of Pulso's management.

15.6. The Customer will indemnify Pulso and hold it harmless against any third-party claim arising from (i) the Customer's use of the Services in breach of these Terms and Conditions or applicable law, or (ii) any other use of the Services by, or attributable to, the Customer that has not been expressly authorized by Pulso.

15.7. Nothing in this Article 15 limits or excludes the liability of either Party towards data subjects under Article 82 GDPR, nor affects any allocation of liability between the Parties that is mandatory under GDPR.

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16. Force majeure

16.1. Pulso is not required to perform any obligation under the Agreement to the extent that performance is prevented by force majeure, and is not liable for any loss or damage resulting from such an event.

16.2. Force majeure includes, without limitation: power outages; failures of internet or telecommunications infrastructure; cyberattacks (including denial-of-service attacks); attacks involving malware or other harmful software; civil unrest; natural disasters; terrorism; war or mobilization; import or export restrictions; strikes; supply-chain disruption; fire; flood; and any other circumstance in which Pulso, or any of its suppliers, is unable to perform.

16.3. Where a force majeure situation persists for more than ninety (90) consecutive days, either Party may terminate the Agreement immediately by written notice. Services already delivered before and during the force majeure period will be invoiced and paid on a pro rata basis.

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17. General provisions

17.1. The Agreement is governed exclusively by Spanish law. Any dispute arising out of or in connection with the Agreement will be submitted to the exclusive jurisdiction of the courts and tribunals of the city of Barcelona.

17.2. Where these Terms and Conditions refer to "writing" or to something being done "in writing", this includes communication by email, provided the identity of the sender and the integrity of the message can be reasonably established.

17.3. In the absence of evidence to the contrary, the records held by Pulso of any communication or transaction will be treated as authoritative.

17.4. If any provision of the Agreement is held to be invalid or unenforceable, that provision will be interpreted, or replaced, in such a way as to give effect — so far as legally possible — to the original intention of the Parties. The remaining provisions of the Agreement will continue in full force and effect.

17.5. Any general terms and conditions of the Customer are expressly excluded and do not form part of the Agreement.

17.6. The Customer may not transfer or assign the Agreement, or any of its rights or obligations under it, to a third party without Pulso's prior written consent. Pulso may transfer the Agreement and any of its rights and obligations under it to any third party that acquires all or the majority of the business operations to which the Agreement relates.